Privacy Policy

Last updated: 15 July 2026

My Trip Companion (“we”, “us”, “our”) operates mytripcompanion.com and provides travel planning services across Kashmir, Ladakh, Himachal Pradesh, Kerala and Meghalaya. This policy explains what personal information we collect when you use this website, why we collect it, and what rights you have over it.

By using this website or submitting a trip enquiry, you agree to the collection and use of information as described in this policy.

1. Information we collect

We collect information in two ways: what you give us directly, and what’s collected automatically when you visit the site.

Information you provide directly, when you fill out our trip enquiry / contact form or message us on WhatsApp:

• Full name
• Email address
• Phone number
• Preferred destination, travel dates, number of travellers, and budget range
• Any special requirements or message content you choose to share

Information collected automatically, when you browse the site:

• IP address, browser type, device type, and general location (city/country level)
• Pages visited, time spent on the site, and referring website
• Cookie identifiers (see Cookies below)

We do not knowingly collect payment card details, government ID numbers, or other sensitive financial information through this website. Trip payments are arranged directly with our team, not processed on this site.

2. How we use your information

We use the information we collect to:

• Respond to your enquiry and plan your trip
• Communicate with you by email, phone, or WhatsApp about your booking
• Improve our website and the services we offer
• Meet legal, accounting, and regulatory requirements

We do not use your information for automated decision-making, and we do not send marketing communications unless you’ve directly asked us a question or made an enquiry first.

3. Cookies & similar technologies

Cookies are small text files stored on your device. This site uses cookies for the following purposes:

• Essential cookies — required for the website and contact form to function correctly.
• Analytics cookies — if enabled, Google Analytics helps us understand how visitors use the site (pages viewed, time on site, general location). This data is aggregated and not used to personally identify you. You can opt out using the Google Analytics Opt-out Browser Add-on.

Most browsers let you block or delete cookies through their settings. Blocking essential cookies may affect how parts of this site work, including the contact form.

4. Third-party services we use

We use a small number of trusted third-party services to run this website. Each has its own privacy policy governing how they handle data:

• Google Fonts — loads typefaces used on this site. Google Privacy Policy
• Google Maps — powers the office location map on our Contact page. Google Privacy Policy
• Google Analytics / Site Kit — website usage analytics (see Cookies above). Google Privacy Policy
• WhatsApp — if you contact us via the WhatsApp button on this site, your conversation is subject to WhatsApp’s own Privacy Policy, operated by Meta.
• Fluent Forms — our contact/enquiry form plugin, which stores your submission on our own WordPress database and emails it to our team.
• Our web hosting provider — stores website data and form submissions on secure servers.

5. How we share your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Hotels, drivers, local guides, and other travel service providers directly involved in fulfilling a trip you’ve booked with us — limited to what’s needed to arrange your travel
• The third-party service providers listed above, to the extent necessary for them to provide their service to us
• Government or regulatory authorities, where required by law

6. Data retention

We retain enquiry and booking information for as long as needed to provide our services and to comply with legal, tax, and accounting obligations. If you’d like your data deleted sooner, contact us using the details below and we’ll action your request unless we’re legally required to retain it.

7. How we protect your information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse, including secure hosting and restricted access to stored enquiry data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your rights

Depending on where you’re located, you may have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Withdraw consent for us to contact you

Visitors in India have rights under the Digital Personal Data Protection Act, 2023. Visitors in the UK/EU have equivalent rights under the UK/EU GDPR. To exercise any of these rights, contact us using the details below.

9. Children’s privacy

This website and our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International visitors

Our servers and business operations are based in India. If you’re visiting this site from outside India, your information will be transferred to and processed in India, where data protection laws may differ from those in your home country.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us: